Microsoft
Custom Workflow Management
Client
A leading technology company’s Field employees were tasked with developer network and internal network updates.
Problem
Hundreds of employees in the Field tasked with updating various pages and needed an easy way to get content uploaded, localized, and published.
Solution
- The Amplify team upgraded and maintained a custom Workflow Management tool.
Results
- A system for reducing service issues in the field by predicting maintenance needs before failures.
- Ability to reduce operations costs stemming from avoidable repairs.
- Real-time notification to maintenance crews at next stopover to speed repairs and resume service with minimal traveler impact.